Privacy Policy

Last Updated: September 2, 2026

Glowind International Trade Co (“Glowind”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or use our website, https://glowindltd.com (the “Website”), or communicate with us through the Website.

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

The Website is operated by:

Glowind International Trade Co

Business Address:
214, Xiaonan Road, Shenhe District,
Shenyang, Liaoning Province, China 110000

Email: info@glowind.com

Contact Us: https://glowindltd.com/contact-us/

Glowind conducts business globally and may receive inquiries and information from users, customers, suppliers, business partners, and other visitors from different countries.

2. Information We May Collect

Depending on how you use our Website, we may collect different types of information.

Information You Provide

When you contact us, request information, submit an inquiry, or otherwise communicate with us, you may voluntarily provide information such as:

  • Name.
  • Company name.
  • Email address.
  • Telephone number.
  • Country or region.
  • Business information.
  • Product or service requirements.
  • Messages and other information included in your inquiry.
  • Images, photographs, documents, or other files that you choose to upload.

You should only provide information that is necessary and that you are authorized to provide.

Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by our hosting provider, website software, analytics tools, security services, or other technical systems.

This information may include:

  • IP address.
  • Browser type.
  • Device type.
  • Operating system.
  • Approximate location.
  • Referring website.
  • Pages visited.
  • Date and time of access.
  • Time spent on pages.
  • Website interaction information.
  • Technical and diagnostic information.

This information is generally used to maintain, secure, analyze, and improve the Website.

3. How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

  • Responding to your inquiries.
  • Providing requested products or services.
  • Communicating with customers and business partners.
  • Processing business requests.
  • Providing quotations or other commercial information.
  • Understanding your product or service requirements.
  • Improving our Website and services.
  • Maintaining Website security.
  • Detecting and preventing fraud, abuse, or unauthorized activity.
  • Troubleshooting technical problems.
  • Complying with applicable laws and legal obligations.
  • Protecting our legal rights and interests.
  • Managing our business operations.

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

4. Contact Forms and Communications

If you submit information through a contact form, inquiry form, email, or other communication function on the Website, we may collect and process the information you provide.

This information may be used to:

  • Respond to your message.
  • Answer questions.
  • Provide product or service information.
  • Follow up on business inquiries.
  • Communicate regarding potential or existing business relationships.

We recommend that you do not submit passwords, payment card information, highly sensitive personal information, confidential business information, or other information that is not necessary for your inquiry through a general contact form.

5. User-Submitted Content

Some features of the Website may allow users to upload or submit text, images, photographs, documents, or other content.

If you choose to submit such content, we may collect, store, review, process, and use it for the purposes for which it was submitted and for operating the relevant Website functionality.

You are responsible for ensuring that you have the necessary rights and permissions to submit any content or personal information relating to another person.

Please do not upload personal information or images of other individuals unless you are legally authorized to do so.

6. Cookies and Similar Technologies

The Website may use cookies and similar technologies.

Cookies are small text files that may be stored on your device when you visit a website.

We may use cookies for purposes such as:

  • Keeping the Website functioning properly.
  • Remembering certain preferences.
  • Understanding Website usage.
  • Improving Website performance.
  • Website security.
  • Analyzing traffic and visitor behavior.

Some cookies may be provided by third-party services used by the Website.

Depending on your browser, device, or location, you may be able to control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect some Website functionality.

7. Analytics and Website Performance

We may use analytics or similar technologies to understand how visitors use the Website.

Analytics information may help us understand:

  • Which pages receive the most visits.
  • How visitors navigate the Website.
  • General visitor behavior.
  • Website performance.
  • Technical problems.
  • How we can improve the Website.

Where third-party analytics services are used, those services may process certain technical information in accordance with their own privacy policies.

8. Third-Party Service Providers

We may use third-party service providers to operate, maintain, secure, analyze, or improve the Website and our business operations.

These providers may include services related to:

  • Website hosting.
  • Website security.
  • Email delivery.
  • Analytics.
  • Website performance.
  • File storage.
  • Technical support.
  • Communication tools.

Where appropriate, third-party providers may have access to information only to the extent necessary to provide services to us.

We expect relevant service providers to handle information in accordance with applicable contractual, legal, and security requirements.

9. Sharing of Personal Information

We do not sell your personal information as a general business practice.

We may disclose information where reasonably necessary to operate our business or provide our products and services.

This may include sharing information with:

  • Service providers and contractors.
  • Hosting and technical service providers.
  • Business partners where necessary to provide requested services.
  • Professional advisers.
  • Legal or regulatory authorities where required.
  • Government authorities where legally required.
  • Other parties where disclosure is necessary to protect our rights, property, security, or users.

We may also disclose information in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

10. International Data Transfers

Because Glowind conducts business globally and may use service providers located in different countries, personal information may be processed or stored outside the country where you are located.

Different countries may have different data protection laws.

Where applicable, we will take reasonable measures to ensure that international transfers of personal information are handled in accordance with applicable legal requirements.

By using the Website and providing information to us, you acknowledge that your information may be processed in countries other than your own, subject to applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing products or services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

The actual retention period may vary depending on:

  • The nature of the information.
  • The purpose for which it was collected.
  • Our business requirements.
  • Legal and regulatory requirements.
  • Security and dispute-resolution needs.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.

12. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.

You are responsible for taking reasonable precautions when communicating with us online and should avoid sending unnecessary sensitive information through unsecured channels.

13. Your Privacy Rights

Depending on your country or region, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • Requesting access to personal information we hold about you.
  • Requesting correction of inaccurate information.
  • Requesting deletion of certain information.
  • Requesting restriction of certain processing.
  • Objecting to certain processing.
  • Requesting information about how your data is used.
  • Withdrawing consent where processing is based on consent.
  • Requesting a copy of certain personal information.

These rights may be subject to legal limitations and exceptions.

If you would like to exercise a privacy right or ask a question about your personal information, please contact us using the information provided below.

14. Children’s Privacy

The Website is not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

After receiving a valid request, we will take reasonable steps to review and address the matter in accordance with applicable law.

15. Third-Party Websites

The Website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

If you visit a third-party website through a link on our Website, we recommend reviewing that website’s privacy policy before providing personal information.

16. Business and Commercial Communications

If you contact Glowind regarding products, services, quotations, cooperation, or other business matters, we may use your contact information to communicate with you regarding your inquiry or business relationship.

We may retain relevant business communications and records when reasonably necessary for business administration, contractual purposes, legal compliance, or dispute resolution.

We do not operate a paid subscription service through the Website.

17. No User Accounts

The Website does not currently provide user account registration.

You do not need to create an account, username, or password to generally browse the Website.

However, certain Website features may require you to provide information, such as when submitting an inquiry, uploading content, or contacting us.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website functionality, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Glowind International Trade Co

Address:
214, Xiaonan Road, Shenhe District,
Shenyang, Liaoning Province, China 110000

Email: info@glowind.com

Contact Us: https://glowindltd.com/contact-us/

20. Effective Date

This Privacy Policy is effective as of September 2, 2026.

By continuing to use the Website after this Privacy Policy is updated, you acknowledge the updated Privacy Policy to the extent permitted by applicable law.

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